Government Service Directory

By /HICN Daily / Updated: 15:06,

12345 – Hainan Provincial Government Service Hotline. Call this number if you have a suggestion or complaint about government services, public transportation, medical care, etc.

12367 – National Immigration Administration Service Hotline. Call if you have enquiries or complaints about immigration-related matters.

12306 – China Railway Service Hotline. Call if you have enquiries about schedules or tickets.

12366 – Tax Service Hotline. Call for enquiries about tax-related matters.

4008-413-413 – Hainan FTP Global Investment Service Hotline. Call for enquiries about doing business and investing in Hainan.

Hainan Foreign Affairs Office – 0898-65316350 (for consular affairs and legalization); 0898-65221675 (for APEC business travel cards and invitation letter for visiting foreign nationals)

Hainan Government Services Portal: https://wssp.hainan.gov.cn/hnwt/home

Haiyiban WeChat Mini-Program: This app allows users to access various Hainan FTP government and public services. It has dedicated functions for overseas users in English. Search “haiyiban” in WeChat to access the mini-program.